The Institute of Banking Personnel Selection (IBPS) has started the recruitment process for Customer Service Associates (CSA), earlier known as IBPS Clerks, for participating public sector banks. Candidates preparing for the examination should understand the eligibility criteria, exam pattern and selection process before beginning their preparation. The notification has been released on the official website, ibps.in.
Who can apply?
Candidates must fulfil the following conditions to be eligible for the IBPS Clerk 2026 examination:
- Must hold a bachelor’s degree from a recognised university.
- Should meet the prescribed age limit mentioned in the official notification.
- Must have basic computer knowledge.
- Should know the official language of the state or Union Territory they are applying for, wherever required.
Only candidates who meet all the eligibility conditions will be considered during the recruitment process.
How are candidates selected?
The IBPS Clerk recruitment process consists of two online examinations:Preliminary examinationThe Preliminary exam is the first stage of recruitment. It includes three sections:
- English Language
- Numerical Ability
- Reasoning Ability
Candidates have to clear both the sectional and overall cut-offs to qualify for the next stage.Main examinationCandidates who qualify the Preliminary exam appear for the Main examination. It includes questions from:
- General and Financial Awareness
- General English
- Reasoning Ability and Computer Aptitude
- Quantitative Aptitude
The final merit list is prepared only on the basis of marks scored in the Main examination. There is no interview for the IBPS Clerk recruitment.
Salary and benefits
Apart from the basic salary, selected candidates receive several allowances, including:
- Dearness Allowance (DA)
- House Rent Allowance (HRA)
- Transport Allowance
- Medical benefits
- Paid leave and other service benefits
The total salary varies depending on the city of posting and applicable allowances.Alternatively, candidates can click on the link provided here to download the IBPS Clerk recruitment PDF.
IBPS Clerk 2026: Steps to apply online
Candidates can follow the steps elucidated here to apply online for the IBPS Clerk exam:
- Visit the official IBPS website at ibps.in.
- Click on the “CRP CSA-XV (Customer Service Associates)” or IBPS Clerk 2026 Apply Online link on the homepage.
- Register by entering the required personal details and generate your registration number and password.
- Log in using the registered credentials.
- Fill in the online application form with your personal, educational and communication details.
- Upload the required documents, including your photograph, signature and other prescribed certificates, in the specified format.
- Pay the application fee through the available online payment modes.
- Review all the details carefully and submit the application form.
- Download and print the confirmation page and fee receipt for future reference.
Alternatively, candidates can click on the link provided here to apply for the IBPS Clerk exam.Candidates can stay tuned to the official website to get the complete details of the IBPS Clerk recruitment process.
