creatoreconomy.so
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Peter Yang profiles three companies – Ramp, Linear, and Factory – that have reorganized their teams around AI agent adoption as an operational baseline, not an experiment. Ramp shipped over 500 features with just 25 PMs by grading every employee on an AI proficiency ladder, where L0 users who only dabble with ChatGPT are flagged as attrition risks. Linear routes customer conversations from Intercom and Zendesk through agents that auto-create and de-duplicate tickets before engineers ever touch them. Factory, a 55-person company, encodes institutional knowledge into markdown skill files that both humans and agents reference. The framing has shifted noticeably across SaaS orgs in the past six months: agent tooling moved from developer perk to company-wide performance metric.
