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Jason Lemkin argues that the critical skill in 2026 isn’t prompt engineering – it’s knowing how to deploy agentic AI products into an organization. He speaks from direct experience: SaaStr replaced its 10-person sales team with 1.2 humans and 20 AI agents while maintaining the same business performance. His advice is blunt – don’t hire anyone who isn’t an agentic deployment expert, from C-level to junior, or you’ll regret it. SaaStr is launching its first AI GTM Agent Summit in May to formalize this as a discipline. The framing shift from “using AI” to “deploying agents” is showing up across SaaS leadership conversations, with Qualified, HubSpot, and Salesforce all repositioning their products around agent orchestration rather than traditional automation.
